Grow your clinic by getting your patients better results.
The average patient leaves after 2 to 3 visits. Before their treatment plan is finished. Before they get the result they came for.
20 minutes. No commitment. Honest conversation.
Your patients are leaving before they get better.
They come in for two or three sessions, feel a bit better, and disappear. They never finish the treatment plan. They never get the full result. And you are left wondering what went wrong.
Your patients deserve to finish what they started. Right now, most of them are not getting the chance.
When patients complete their treatment, they get better results. And your clinic earns an extra £3,300/month.
Better outcomes and better revenue from the same 20 patients.
20 patients at £55 per session. Visit average of 3 = £3,300/month. Visit average of 6 = £6,600/month. That is £3,300 extra with zero extra marketing spend.
What if more patients finished their treatment?
Adjust the sliders to see what happens when patients complete their plans instead of dropping out early.
In 20 minutes I will show you exactly where patients are falling through the cracks.
Your visit average
How many sessions does your average patient complete? Most clinic owners have never looked at this number. It tells you everything.
Where patients drop off
We find the exact point in the journey where patients stop coming back. Usually it is between session one and two. That is where the system breaks.
The impact on outcomes
Every patient who drops out early is a patient who did not get the result they came for. We show you what completing more treatment plans would mean for your patients and your clinic.
What to fix first
You leave with one clear action. The single change that would keep more patients on track and finishing their treatment plans.
I am Stuart Goldfinch.
I run a physio clinic in Liverpool with a small team. For years I watched patients come in, start to improve, and then disappear after two or three sessions. They were not getting the results they deserved. And I could not figure out why.
The shift came when I stopped chasing new patients and started asking a different question. Why are the patients I already have not finishing their treatment?
Our average visits per patient is now 6. Patients finish their plans. They get the outcomes they came for. They leave happy and refer others. The business grew as a result, but it started with better patient care.
I am not a business coach. I am a clinic owner who fixed patient retention and watched everything else improve because of it.
265+ five-star reviews
from patients at Functional Movement Physio who finished their treatment and got results.
Are your patients getting the results they deserve?
20 minutes. No sales pitch. Just an honest look at where patients are dropping off and what you can do about it.
Book a Free Clinic Health CheckI know what it feels like to be stuck.
Three years ago I was treating back to back, six days a week. Patients would come in, start improving, then disappear after two or three sessions. They were not finishing their treatment. They were not getting the results I knew we could deliver.
It was frustrating. I knew I could help these people if they stayed long enough to complete the plan. But I had no system for making that happen. I was too busy treating to fix the problem.
I was burned out watching patients leave before they got better, and wondering if this was just what running a clinic looked like.
The moment everything changed
I sat down one evening and asked myself a question I had been avoiding. How many of my patients are actually finishing their treatment plans?
The answer was 2.4 visits. Most patients were leaving before session three. They were not getting the outcomes they came for.
So I stopped everything else and focused on one thing. How do we help patients understand that recovery is a process, not a one-off fix?
Within six months our visit average went from 2.4 to 6. Patients started completing their treatment plans. They got the results they came for. And the clinic grew because of it.
I fixed patient retention. Here is what changed.
Same patients. Same team. Same clinic. Just a different system.
That one number changed everything else:
Want to find out where your patients are dropping off?
Book a Free Clinic Health CheckWhy I started Physio Mentor
Once patients started finishing their plans and getting real results, other clinic owners noticed. The conversations always started the same way. “How are your patients getting such good outcomes?”
I realised the problem was everywhere. Most clinic owners are brilliant clinicians. But nobody teaches you how to keep patients engaged long enough to finish their treatment.
I started Physio Mentor because I wanted to help other clinic owners give their patients better results. Through better systems for keeping patients on track, completing plans, and achieving the outcomes they came for.
When patients complete their treatment plans, they get better results. They leave happy. They refer others. That is the system I built and that is what I help other clinic owners do.
Are your patients finishing their treatment plans?
20 minutes. I will show you where patients are dropping off, why they are not completing treatment, and what you can do about it.
Book a Free Clinic Health CheckBook a free clinic health check.
20 minutes. We look at where your patients are dropping off, why they are not completing treatment, and what one change could make the biggest difference. No pitch. Just an honest conversation.
What you will get from the call:
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physiomentor.co.uk
Privacy Policy
Last updated: April 2026
Who we are
Physio Mentor is operated by Stuart Goldfinch. Our website address is www.physiomentor.co.uk.
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When you book a call, we collect your name, email address, phone number (if provided), and clinic name. We use this information solely to respond to your enquiry.
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Terms & Conditions
Last updated: April 2026
Overview
These terms govern your use of the Physio Mentor website and services. By using our website, you accept these terms in full.
Services
Physio Mentor provides coaching and consultancy for physiotherapy clinic owners. The information on this website does not constitute professional medical or business advice.
Limitation of liability
Results may vary and we do not guarantee specific outcomes. We shall not be liable for any indirect or consequential damages arising from use of our services.
Governing law
These terms are governed by the laws of England and Wales. Contact: [email protected].